SMS RECEIVE NOTICE

About

Know exactly when your money is picked up. Every time you send an eligible money transfer for pickup from a MoneyGram agent location, we'll send you an SMS message as soon as it's received.

How to Enrol

• To sign up for SMS Receive Notice, just text ENROL and your 12 digit MoneyGram Rewards number (e.g. ENROL 012345678910) to 00 44 77 8620 0446.

Commands

• ENROL - enrols the mobile number with the Rewards number you provide and all other Rewards numbers that belong to you. When texting ENROL, be sure to leave a space between ENROL and your Rewards number, i.e. ENROL 012345678910.
• INFO - provides list of commands and a brief description of commands.
• UNSUB - removes all Rewards numbers in your profile, so that you will no longer receive SMS Receive Notices. You must text ENROL with a Rewards number to receive SMS Receive Notices again.
• LANG - LANG - changes your language preference. When texting LANG, be sure to leave a space between LANG and the number for your language choice, i.e. LANG 2
  • France – Text LANG 5 for French or LANG 6 for English
• STOP – stops any SMS messages from being sent to you. You must text START to reactivate the service on your mobile.
• START – reactivates SMS messages after you have texted STOP to stop messages from being sent.
• HELP – tells you where you can get help on SMS Receive Notices.

FAQs

• What is SMS Receive Notice?
  If you sign up for SMS Receive Notice, you will receive notification via SMS as soon as your money has been collected.
• How do I register for SMS Receive Notices?
  To get your Receive Notice via SMS - text ENROL and your 12 digit MoneyGram Rewards number (e.g. ENROL 012345678910)
  to 00 44 77 8620 0446.
• Do I need to be enrolled in the Rewards programme to get SMS Receive Notices?
  Yes, this is one of the many benefits we offer to our loyal Rewards customers.
• When do I get my SMS Receive Notice?
  You will receive a SMS notification as soon as your money has been collected.
• How would I stop SMS Receive Notice if I want to?
  To stop receiving further notifications via SMS - text UNSUB to 00 44 77 8620 0446.
• Will I be charged to enrol for SMS Receive Notices?
  SMS Receive Notices is a free service provided to you as a loyal Rewards consumer. MoneyGram does not charge you anything to receive our SMS messages. However, you may incur a standard SMS charge from your mobile carrier when you enrol for the service. Please contact your carrier for specific fees.
• I am registered for the SMS Receive Notice service. What if I don't get an SMS Receive Notice after sending a money transfer?
  There might be a few reasons why you would not get your Receive Notice via SMS. Please
  1. make sure that your carrier provides SMS service and that you can receive SMS on your mobile.
  2. verify that you texted ENROL with your MoneyGram Rewards number at some point to enrol your mobile in the SMS Receive Notice service.
  3. verify that you have not sent a STOP command or the UNSUB command to turn off SMS Receive Notice.
  4. verify that the money transfer was eligible under the Rewards programme and that the money transfer was eligible for a Receive Notice.
  5. system outage could prevent your SMS Receive Notice from reaching you. Try again later.