Track transaction
When will my receiver’s money be available for cash pickup?
We know getting money to your receiver quickly is important. Money is typically ready for cash pickup within minutes after the transfer has been sent successfully. Regardless of the payment method used, timing is subject to operating hours, the destination country, currency availability, local laws and regulations and compliance requirements.
When will my receiver’s money be available in their bank account or mobile wallet?
Sending to bank accounts and mobile wallets is fast and convenient. Many transfers to bank accounts and mobile wallets are completed within just a few hours. Log in to your account to see the estimated delivery date. Timing of funds availability in your receiver's account varies depending on destination country, payment and receive methods, and is subject to banking hours and systems availability, good funds availability, approval by MoneyGram’s verification systems and local laws and regulations; banking business hours typically exclude weekends/holidays.
Can I modify a send transaction already created within the MoneyGram mobile app?
No, transactions can’t be modified after the transaction is created. If the money hasn’t already been received, you may cancel your transfer and start a new one.
I would like to track the status of my transfer. What should I do?
To track the status of your transfer, you will need your reference number, the sender's last name and date of birth, and the receiver name to complete the search. If you have a MoneyGram profile, you can also log in to view the status of your transfers in your Transaction History.
