How long will it take to receive my refund for a canceled transfer?
If you cancel the money transfer online, we will transmit the credit to the card issuer within 10 business days but it could take the funds longer to appear on your credit*/debit card or bank account. If you cancel the money transfer at the agent location where you sent it, you will receive the refund in cash.
*Your credit card company may charge a cash advance fee and interest charges.
Common questions
- Can I schedule a recurring send to send money transfers on a weekly or monthly basis?
- How much money can I send online through MoneyGram? Are there limits to how often I can send money?
- Why didn’t my scheduled transfer go through?
- How much does it cost to transfer money with MoneyGram?
- Which countries can I send money to from the United States?
