Privacy Rights
Does MoneyGram have automated decision-making?
At MoneyGram, we do not have a process based solely on automated decision-making, including profiling, as defined in the Art. 22 of the GDPR (General Data Protection Regulation), since all the decisions regarding MoneyGram consumers include involvement of MoneyGram employees. For more details on our privacy practices and your rights, please read MoneyGram's Consumer Privacy Notice.
How do you implement 'privacy by design' at MoneyGram?
MoneyGram implements data protection into its processing activities and business practices, from the design stage right through the lifecycle (‘privacy by design’) and ensures that throughout the lifecycle data protection compliance is integrated and active by default (‘privacy by default’). To that end, MoneyGram: considers data protection issues as part of the design and implementation of systems, services, products, and business practices; strives to make data protection an essential component of the core functionality of our processing systems and services; anticipates risks and privacy-invasive events before they occur and take steps to prevent harm to individuals; only process the personal data that we need for our purposes(s), and that we only use the data for those purposes; strive to adopt a ‘plain language’ policy for any public documents so that individuals easily understand what we are doing with their personal data.
What is the 'right to be forgotten'?
The right to be forgotten (also known as the ‘right to erasure’) allows individuals to get their data deleted from MoneyGram systems. The right only applies in the following circumstances: The organization no longer needs your data for the original reason they collected or used it for. You initially consented to the organization using your data but have now withdrawn your consent. You have objected to the use of your data, and your interests outweigh those of the organization using it. You have objected to the use of your data for direct marketing purposes. The organization has collected or used your data unlawfully. The organization has a legal obligation to erase your data. The data was collected from you as a child for an online service. However, MoneyGram can refuse to erase your data in the following circumstances: When the company is legally obliged to keep hold of your data, such as to comply with financial or other regulations When the company is carrying out a task in the public interest If MoneyGram proves that your interests do not outweigh the company’s legitimate interests When keeping your data is necessary for establishing, exercising, or defending legal claims.
How can I object to processing of my personal data?
To exercise your right to object to processing your personal data please use our Privacy Contact Us Form and select “I object to your processing of my personal information.” in the request type drop-down menu. We will process your request without undue delay.
What is the 'right to object to processing'?
Under this right, you can object to our processing of your personal data if: you have given us your consent to process your data for direct marketing purposes, but you no longer want us to process your personal data for any such purposes, you have given us your consent to process your data for direct marketing purposes and we process your personal data for those purposes using profiling and you do not want to be subjected to any profiling activities but generally consent to having your data processed for direct marketing purposes, you can always object to processing based on MoneyGram or third-party legitimate interests unless MoneyGram can demonstrate compelling legitimate grounds for the processing activities which override your interests, rights, and freedoms or unless such processing is necessary for the establishment, exercise, or defense of legal claims.
How can I restrict processing of my personal information?
To exercise your right to restrict our processing of your data please use our Privacy Contact Us Form and select “I want to restrict your processing of my personal information” in the request type drop-down menu. Please select the request type for the type of restriction you want to leverage so that we can process your request without undue delay.
What is the 'right to restrict processing'?
Under this right, you can ask MoneyGram to restrict the processing of your personal data (limit the activities in which we use your personal data) if: you believe that your personal data which we hold is inaccurate – in this case we will restrict (limit) the processing activities of such data until it is corrected and becomes fully accurate as instructed by you, you believe that our processing of your personal data is unlawful i.e., that we process your personal data without a lawful ground such as a legal obligation, your consent, or our legitimate interest and still you do not want us to delete your data, but would rather we restrict (limited) the processing activities of this data instead, you believe that we no longer need to process your personal data because for example you no longer use our services, have withdrawn your consent for marketing communications or you believe that any laws which required us to store your data no longer apply but you want us to store your data in any case because you believe you may need to use this data in any ongoing or future legal proceedings such as for the establishment, exercise, or defense of legal claims, you have objected to our processing of your personal data, and we are in the process of verifying whether we can rely on our legitimate interest to continue to process your personal data despite your objection – until we conclude the verification process you can request that we restrict the processing of your personal data. We will notify you if your request has been fulfilled and the processing of your personal data has been restricted.
How can I exercise my data subject rights?
To exercise any of your data subject rights, submit your request to us by notifying us via our Privacy Contact Us Form and selecting the type of data subject right you want to exercise from the drop-down menu. If applicable, please provide a description of your request and include your contact information so that MoneyGram can process your request without undue delay.
How can I exercise my data portability right?
To exercise your right to data portability please use our Privacy Contact Us Form and select “Transfer my personal information to another controller” in the request type drop-down menu. Please let us know if you want us to send your personal data directly to another company or just share it with you in a structured, commonly used and machine-readable format.
What is the 'right to data portability'?
The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way without affecting its usability. In line with applicable data protection laws, only the data actively provided by the data subject to the data controller should fall within the scope of the right to data portability. That means we can share only basic data such as (i) name, (ii) surname, etc., so-called raw data – the data, data subject provided to MoneyGram. Data input should be considered in the scope, meaning that the data subject can request their original input.
