My cryptocurrency transaction failed, but the money came out of my account. What do I do?
The MoneyGram Customer Support team is available to answer any questions regarding your cryptocurrency transaction. Please contact us via chat or call our toll-free phone number 1-800-926-9400. In order to better assist you, please have your name, email address, and mobile phone number from the your MoneyGram profile, as well as the Transaction ID if applicable.
Common questions
- Can I schedule a recurring send to send money transfers on a weekly or monthly basis?
- How much money can I send online through MoneyGram? Are there limits to how often I can send money?
- Why didn’t my scheduled transfer go through?
- How much does it cost to transfer money with MoneyGram?
- Which countries can I send money to from the United States?
